Refund policy

Return & Exchange Policy

We want you to be completely satisfied with your purchase. Please take a moment to review our policy below:

1. Faulty or Damaged Items
We only offer refunds or exchanges for items that are faulty, damaged, or incorrect upon arrival.
If you receive a faulty or damaged product, please contact us within 7 days of receiving your order. Include your order number and clear photos of the issue so our team can assist you promptly.

2. No Returns or Exchanges for Change of Mind
Please note that we do not accept returns or exchanges for:

Change of mind

Incorrect size ordered

Customer error (e.g., wrong color, design, or product chosen)

3. Size & Product Details
To help you choose the correct size, we provide a clearly labeled size chart on each product page. We encourage you to review it carefully before placing your order.

4. Return Shipping
If your return is approved due to a faulty or damaged item, we’ll provide instructions for the return or replacement process. In some cases, a return may not be required.